At Candylux Virgin Hair Boutique customer satisfaction is our No.1 goal. We stand behind the quality of our products. We believe we can work together with our customers to make every purchase a positive experience.

Privacy Policy

INTRODUCTION

Thank you for taking the time to review our privacy notice. You’re in the right place if you’re looking to find out what CandyLux Virgin Hair Boutique does with your personal information when you visit or use our Site.

CandyLux Virgin Hair Boutique respects your privacy and is committed to protecting your personal information.

INFORMATION WE COLLECT ABOUT YOU

When you visit the Site, we may collect, use, store and transfer different kinds of information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with you (“Personal Information”).  

In particular, the Site collects and has collected the following categories of Personal Information from its visitors and consumers:

• Personal Identification information includes your first name, last name, username or similar identifier, and title.
• Profile Information includes your username and password, purchases or orders made by you, your interests, preferences, content of messages you send us, feedback, survey responses, product reviews and information related to return merchandise and warranties.
• Contact Information includes billing address, delivery address, email address and telephone numbers.
• Financial Information includes bank account and payment card details.
• Transaction Information includes data about the products and services you purchase, including your product type, the serial or batch number located on the back of the product, your purchase date, payments to and from you and other details of products and services you have purchased from us.
• Technical or Device Information includes internet protocol (IP) address, your login information, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our websites.
• Usage Information includes information about how you use our websites, products and services.
• Marketing and Communications Information includes your preferences in receiving marketing from us and our third parties and your communication preferences.

 HOW WE COLLECT YOUR DATA

You directly provide us with most of the data we collect. We collect data and process data when you:

• Access this Site.
• Register online or create an account on our Site.
• Place an order for any of our products or services.
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
• Sign up for marketing information to be sent to you
• Use or view our website via your browser’s cookies.

We may also receive your data indirectly from the following sources:

• Social networks when you reference our products or services.
• Partners or affiliates with which we offer co-branded services, sell or distribute our products, or engage in joint marketing activities.
• Publicly-available sources such as data in the public domain.

We may also automatically collect Technical and Device Information about your equipment, browsing actions and patterns. We collect this personal information by using cookies and other similar technologies. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our Site might become inaccessible or might not function properly. For more information about the cookies we use, please see our Cookie Policy.

HOW WE USE YOUR INFORMATION

We only use your Personal Information to perform our contractual obligations with you and when the law permits. We collect your data so that we can:

• Enforce our rights and/or ensure your compliance with our Terms of Use;
• Fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations);
• Communicate with you regarding your purchase order or other similar activity on the Site
• When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services;
• Use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns);
• Where it’s necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights don’t override those interests;

We will not collect additional categories of Personal Information or use the Personal Information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

HOW WE SHARE YOUR INFORMATION

We only share your Personal Information to perform our contractual obligations with you and when the law permits. We collect your data so that we can:

• Disclose your Personal Information as required by law and when we believe that disclosure is necessary to protect our rights.

Third Party Pixels and Cookies

When you visit our website, log in, register or open an email, cookies, ad beacons, and similar technologies may be used by our online data partners or vendors to associate these activities with information they or others have about you, including your email address. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting https://app.getemails.com/optout. 

How we Store Your Data

We take precautions to protect your information. When you submit sensitive information via the Site, your Personal Information is protected both online and offline.

HOW WE RETAIN YOUR DATA

We’ll only keep your Personal Information for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We might keep your Personal Information for a longer period in the event of a complaint or if we reasonably believe there’s a prospect of litigation in respect to our relationship with you.

PROTECTING THE PRIVACY OF CHILDREN

This Site is not intended for children under 16 years of age in the United States. If you’re under the age of 16, please don’t give us your Personal Information. If we learn we have collected or received Personal Information from a child under 16, we will delete that information, unless we receive affirmative authorization (the “right to opt-in”) from the parent or guardian of a consumer who is between 13 and 16 years of age.

If you believe we might have any information from or about a child under 16, please contact us. 

CandyLux Virgin Hair Boutique

www.candyluxhair.com

hello@candyluxhair.com